Shadowspec | Resources
Returns, Replacements, Refunds & Cancellations

Missing Items

If items are missing from your order, you will have 48 hours to notify us once all packages have been delivered. We will ensure any missing items are sent to you promptly. When your order is delivered, ensure you check the contents of each carton and tick off the items on your packing slip.

After 48 hours following delivery, replacement fees may be charged. If you have made payment and have not received a packing slip within two business days, please contact us so we can arrange for this to be sent to you.