The Shadowspec Warranty

Shadowspec umbrellas are produced with the greatest care and meet the strictest quality standards. Read further for detailed warranty information:

Unicrest Group Ltd guarantees that Shadowspec umbrellas that are installed in accordance with our guidelines will be free of defects in materials and workmanship for the period of time as set out and specified in the table below:

 

SU2 Cafe & Resort Umbrella

4 year frame IconText_Fabric_2YR_BK

SU3 Wall Mounted Umbrella

2 Year Frame Warranty 2 year fabric

SU4 Tilting Offset Umbrella

3 Year Frame Warranty 3 Year Fabric Warranty

SU6 Multi-Canopy Cantilever Umbrella

5 Year Frame Waranty 5 Year Fabric Warranty

SU7 Rotating Cantilever Umbrella

5 Year Frame Waranty 5 Year Fabric Warranty

SU10 Commercial Centre Pole Umbrella

3 Year Frame Warranty 5 Year Fabric Warranty

Shadowspec Serenity™

7year w

white fabric

Shadowspec Unity™

7year w white fabric

Please note:
In the case of commercial applications, the guarantee shall be a period of 3 years or the above specified period (whichever is the lesser) from the date of the invoice.


The obligation of Unicrest Group Ltd under this guarantee is limited to faulty manufacturing, defective materials and mechanical failure when the umbrella has been used and cared for appropriately from the date of invoice. If an umbrella is repaired under guarantee the guarantee period will not be extended. Unicrest Group Ltd shall, at its sole discretion, determine whether repair or replacement is appropriate.

This warranty does not cover the following:

  • Damage caused by an accident, negligence, storm, wind, accumulation of water or snow, incorrect installation, not following the maintenance instructions, incorrect use or natural ageing and fading.
  • Damage caused by exposure to hazardous atmospheric situations due to industry or a high slat level.
  • Small colour variations between the fabric and the colour samples and between the components and profiles, which are
    caused by the manufacturing process.
  • Damage to a third party.
  • Repair costs by a third party.

To avoid possible wind damage, it is recommended that your umbrella be closed in wind gusts.

This warranty does protect against the umbrella canopy fabric becoming unserviceable due to strength loss from normal usage and exposure conditions. 

The foregoing sets out the extent of this guarantee.


Unicrest Group Ltd shall not otherwise be liable or responsible for any direct, indirect, incidental or consequential damage, costs or losses of any kind arising out of or in connection with the umbrella or components or for any delay by Unicrest Group Ltd or the component manufacturer in undertaking repairs or replacement under this guarantee. Except as expressly provided herein, all other warranties, representations, conditions, undertakings, rights, duties or liabilities, whether arising by implication of law or otherwise, are hereby expressly excluded. If you need to make a warranty claim, please contact Unicrest Group Ltd directly or via the agent you purchased through.