How can I change my order after it’s been placed?

As our orders are processed promptly, changing your order after it’s been placed can be complex.

Because of this, we recommend contacting us immediately upon realising that something may be wrong with your order. We will always do our best to make sure you’ll get what you need, however, there may be additional costs incurred.

Please contact your shade consultant directly if there's an issue or something that needs to be changed.