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Umbrella Maintenance
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Help Centre
General FAQ's
General FAQ's
Most Popular
Stock Questions
Umbrella Maintenance
Canopy
Umbrella Parts & Components
Mounting Options
Technology FAQs
Umbrella Operation
Accessories
Shipping FAQ's
Common Questions
Tracking & Delivery
Delivery Issues
Returns, Replacements, Refunds & Cancellations
Replacements
Errors or missing items
Warranty Details
Shadowspec Unity™ FAQ's
Unity™ Options
Shadowspec Serenity™ FAQ's
Serenity™ Options
Serenity™ Installation
SU2 FAQ's
SU2 Assembly
SU2 Options
SU3 FAQ's
SU3 Assembly
SU3 Options
SU4 FAQ's
SU4 Assembly
SU4 Options
SU10 FAQ's
SU10 Assembly
SU10 Options
SU6 FAQ's
SU6 Assembly
LED Lights
SU6 Modular Expansion
SU6 Options
SU7 FAQ's
SU7 Assembly
SU7 Options
Maintenance Guides
Umbrella Maintenance
General FAQ's
Answers to all your outdoor umbrella questions
Most Popular
What are my mounting options?
How Much do Shadowspec Umbrellas Cost?
Will these umbrellas withstand high winds?
Do I need a protection cover?
What is the warranty on umbrellas?
If I move and want to take my umbrella with me, can I get another base to suit my new conditions?
How do Shadowspec umbrellas compare?
Where is your closest showroom?
Who can install my umbrella?
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Stock Questions
My Umbrella Model isn't on your website
Does Shadowspec offer free shipping?
Do you have umbrellas in stock?
Umbrella Maintenance
I need repairs for my umbrella
What maintenance does my umbrella require?
Will I be able to get a new canopy in ten years’ time?
How do I clean the frame of my umbrella?
Canopy
What type of fabric is the canopy made from?
How do I assemble the rain gutter for my Umbrella?
Umbrella Parts & Components
What are the Features on the Shadowspec Serenity™ and Unity™ Umbrellas?
What accessories can I get for my umbrella?
What parts are included with my umbrella?
How big are Shadowspec Umbrellas?
Mounting Options
How do I mount my umbrella on a deck?
What Size Pavers do I need?
Technology FAQs
Are there CAD Files available?
How do I use the SS-1 Bluetooth LED Battery?
Can I control one or more Smart Battery from one phone?
Lithium-Ion Battery Care
Shadowspec Lithium-Ion Rechargeable Battery FAQ's
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Umbrella Operation
Why can't I rotate my umbrella?
How do I stop my umbrella rotating?
Accessories
Shadowspec Protection Cover Guide