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General FAQ's

General FAQ's

Answers to all your outdoor umbrella questions

Most Popular

How much do Shadowspec umbrellas cost?

Who can install my umbrella?

What are my mounting options?

Where is your closest showroom?

Will these umbrellas withstand high winds?

Do I need a protection cover?

What is the warranty on umbrellas?

If I move and want to take my umbrella with me, can I get another base to suit my new conditions?

How do Shadowspec umbrellas compare?

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Stock Questions

Does Shadowspec offer free shipping?

My Umbrella Model isn't on your website

Do you have umbrellas in stock?

Umbrella Maintenance

I need repairs for my umbrella

How to service my umbrella?

What maintenance does my umbrella require?

Will I be able to get a new canopy in ten years’ time?

How do I clean the frame of my umbrella?

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Canopy

What type of fabric is the canopy made from?

How do I assemble the rain gutter for my Umbrella?

Umbrella Parts & Components

What are the Features on the Shadowspec Serenity™ and Unity™ Umbrellas?

What accessories can I get for my umbrella?

Unpacking my umbrella

What parts are included with my umbrella?

How big are Shadowspec Umbrellas?

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Mounting Options

What size pavers do I need?

How do I mount my umbrella on a deck?

Technology FAQs

How do I use the Smart Battery for LED Light?

Lithium-Ion Battery Care

Are there CAD Files available?

Can I control one or more Smart Battery from one phone?

Shadowspec Lithium-Ion Rechargeable Battery FAQ's

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Umbrella Operation

Why can't I rotate my umbrella?

Where do I find the Installation Manual for my Umbrella?

How do I stop my umbrella rotating?

Accessories

The Shadowspec Protection Cover Guide