Help Centre
Home
Go to Customer Portal
General FAQ's
General FAQ's
Most Popular
Stock Questions
Umbrella Maintenance
Canopy
Umbrella Parts & Components
Mounting Options
Technology FAQs
Umbrella Operation
Accessories
Shipping FAQ's
Common Questions
Tracking & Delivery
Delivery Issues
Returns, Replacements, Refunds & Cancellations
Replacements
Errors or missing items
Warranty Details
Shadowspec Unity™ FAQ's
Unity™ Options
Shadowspec Serenity™ FAQ's
Serenity™ Options
Serenity™ Installation
Shadowspec Retreat™ FAQ'S
Shadowspec Retreat™ Installation
Shadowspec Retreat™ Operation
Retreat™ Options
SU2 FAQ's
SU2 Assembly
SU2 Options
SU3 FAQ's
SU3 Assembly
SU4 FAQ's
SU4 Assembly
SU4 Options
SU10 FAQ's
SU10 Assembly
SU10 Options
SU6 FAQ's
SU6 Assembly
LED Lights
SU7 FAQ's
SU7 Assembly
Maintenance Guides
Fabric Care
Umbrella Maintenance
Back to home
Help Centre
General FAQ's
General FAQ's
Most Popular
Stock Questions
Umbrella Maintenance
Canopy
Umbrella Parts & Components
Mounting Options
Technology FAQs
Umbrella Operation
Accessories
Shipping FAQ's
Common Questions
Tracking & Delivery
Delivery Issues
Returns, Replacements, Refunds & Cancellations
Replacements
Errors or missing items
Warranty Details
Shadowspec Unity™ FAQ's
Unity™ Options
Shadowspec Serenity™ FAQ's
Serenity™ Options
Serenity™ Installation
Shadowspec Retreat™ FAQ'S
Shadowspec Retreat™ Installation
Shadowspec Retreat™ Operation
Retreat™ Options
SU2 FAQ's
SU2 Assembly
SU2 Options
SU3 FAQ's
SU3 Assembly
SU4 FAQ's
SU4 Assembly
SU4 Options
SU10 FAQ's
SU10 Assembly
SU10 Options
SU6 FAQ's
SU6 Assembly
LED Lights
SU7 FAQ's
SU7 Assembly
Maintenance Guides
Fabric Care
Umbrella Maintenance
General FAQ's
Answers to all your outdoor umbrella questions
Most Popular
How much do Shadowspec umbrellas cost?
What are my mounting options?
Will these umbrellas withstand high winds?
Do I need a protection cover?
What is the warranty on umbrellas?
If I move and want to take my umbrella with me, can I get another base to suit my new conditions?
How do Shadowspec umbrellas compare?
Where is your closest showroom?
Who can install my umbrella?
See more
Stock Questions
Does Shadowspec offer free shipping?
My Umbrella Model isn't on your website
Do you have umbrellas in stock?
Umbrella Maintenance
I need repairs for my umbrella
How to service my umbrella?
What maintenance does my umbrella require?
Will I be able to get a new canopy in ten years’ time?
How do I clean the frame of my umbrella?
See more
Canopy
What type of fabric is the canopy made from?
How do I assemble the rain gutter for my Umbrella?
Umbrella Parts & Components
What accessories can I get for my umbrella?
Unpacking my umbrella
What are the Features on the Shadowspec Serenity™ and Unity™ Umbrellas?
What parts are included with my umbrella?
How big are Shadowspec Umbrellas?
See more
Mounting Options
What size pavers do I need?
How do I mount my umbrella on a deck?
Technology FAQs
How do I use the Smart Battery for LED Light?
Lithium-Ion Battery Care
Are there CAD Files available?
Can I control one or more Smart Battery from one phone?
Shadowspec Lithium-Ion Rechargeable Battery FAQ's
See more
Umbrella Operation
Where do I find the Installation Manual for my Umbrella?
Why can't I rotate my umbrella?
How do I stop my umbrella rotating?
Accessories
The Shadowspec Protection Cover Guide
