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Craig Maden
Shade Consultant
Craig is our cheerful, humorous valued expert on all things Umbrellas and is quick to handle enquiries day or night. When not at work, he’s likely to be visiting offspring scattered across the globe and enjoying the local fare…(think Scotland…haggis…distilleries etc).
Jennifer Hancock
Shade Consultant
Jennifer is very passionate about helping people and improving lives. She is a raving fan of the Shadowspec umbrella range as she enjoys the satisfaction our clients experience once the umbrellas are in action. When not at work Jennifer is ‘actively relaxing‘ spending time with family at the beach or camping.
Jonathan Blampied
GM / BDM - Global
Jonathan's role involves leading an energetic team. Having been involved in the shade industry since he left school, he has built up considerable knowledge of all sectors that our company operates in including corporates, small-medium businesses and end-users.
Chris Cashmore
Dealer Development
Chris works with our many re-sellers and dealers throughout New Zealand and Australia. If you ever find he’s out of coverage, just leave him a message and ask how the fishing went. He loves bringing family and friends together with shade, and hopes to one day write a book titled The Easy Guide to Installing Umbrellas.
Don Winterburn
BDM - North America
Don has joined the flock at Heron Base from a distinguished career in high-end retail, ornamental art and consulting, with a keen eye for a beautiful space and how to enhance it. Don is looking forward to helping you reach those shade goals.
Shawnee Hill-Henry
Client Support Specialist
Shawnee is cheerful, funny, and always willing to assist with customers’ needs. She has had 9 years of experience in the Customer Service Industry and will gladly help you through any questions or issues you may have. When Shawnee is not in the office, she enjoys spending time with her whānau and at the beach or out in nature.
Lissa McGillan
Client Support Specialist
Lissa has a passion for customer service and brings many years of experience to the team. She is always looking to provide a solution for customers queries and happy to go the extra mile where required. When not at work, Lissa enjoys spending time with friends and family, usually either outdoors exploring the local parks & forests or trying not to be too competitive on board game nights.
Laura Stanley
Client Support Specialist
Laura is an integral part of our customer support team, always happy to answer your calls/emails and help you on your shade journey. She is a great asset to our office as her cheerful and positive nature is enjoyed by all her colleagues. After hours Laura’s greatest love is the beach, swimming and scuba diving…especially diving to explore shipwrecks and enjoy the amazing life in our oceans.
Toll Free: 0800 144 155
Phone: +64 9 4386862
Heron Base
Whangarei, New Zealand
North American Nest
Atlanta, Georgia, USA
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