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Our Story

HubSpot Video

The Shadowspec brand has become the trusted provider of superior products and first-class support. 

Umbrellas are more than just a provider of shade - they reflect a certain lifestyle.

With over 25 years of experience, we’ve learned there are three things our customers seek in an outdoor umbrella: ease of use, a fine design and resistance to whatever element nature has in store.

Our ability to fuse these needs into one product makes our range of outdoor umbrellas unparalleled to the rest.

Meet some of the Team

Craig Maden

Craig Maden

Shade Consultant

Craig is our cheerful, humorous valued expert on all things Umbrellas and is quick to handle enquiries day or night. When not at work, he’s likely to be visiting offspring scattered across the globe and enjoying the local fare…(think Scotland…haggis…distilleries etc).

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Jennifer Hancock

Shade Consultant

Jennifer is very passionate about helping people and improving lives. She is a raving fan of the Shadowspec umbrella range as she enjoys the satisfaction our clients experience once the umbrellas are in action. When not at work Jennifer is ‘actively relaxing‘ spending time with family at the beach or camping.

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Jonathan Blampied

GM / BDM - Global

Jonathan's role involves leading an energetic team. Having been involved in the shade industry since he left school, he has built up considerable knowledge of all sectors that our company operates in including corporates, small-medium businesses and end-users.

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Chris Cashmore

Dealer Development

Chris works with our many re-sellers and dealers throughout New Zealand and Australia. If you ever find he’s out of coverage, just leave him a message and ask how the fishing went. He loves bringing family and friends together with shade, and hopes to one day write a book titled The Easy Guide to Installing Umbrellas.

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Don Winterburn

BDM - North America

Don has joined the flock at Heron Base from a distinguished career in high-end retail, ornamental art and consulting, with a keen eye for a beautiful space and how to enhance it. Don is looking forward to helping you reach those shade goals.

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Shawnee Hill-Henry

Client Support Specialist

Shawnee is cheerful, funny, and always willing to assist with customers’ needs. She has had 9 years of experience in the Customer Service Industry and will gladly help you through any questions or issues you may have. When Shawnee is not in the office, she enjoys spending time with her whānau and at the beach or out in nature.

Lissa

Lissa McGillan

Client Support Specialist

Lissa has a passion for customer service and brings many years of experience to the team. She is always looking to provide a solution for customers queries and happy to go the extra mile where required. When not at work, Lissa enjoys spending time with friends and family, usually either outdoors exploring the local parks & forests or trying not to be too competitive on board game nights.

Laura

Laura Stanley

Client Support Specialist

Laura is an integral part of our customer support team, always happy to answer your calls/emails and help you on your shade journey. She is a great asset to our office as her cheerful and positive nature is enjoyed by all her colleagues. After hours Laura’s greatest love is the beach, swimming and scuba diving…especially diving to explore shipwrecks and enjoy the amazing life in our oceans.

Shadowspec has become the trusted umbrella
supplier and umbrella manufacturer with first-class support.